About the Client:
- Vayudoot, an internet service provider providing internet services to the people in Kangra district, Himachal Pradesh
- The Client provides internet connection at affordable prices to small businesses, hotels, schools, hospitals, and government offices
Need Mapping:
The client was operating in a wide area, hence collecting bills for the internet connection throughout the district is a tedious task.
Problem Statement:
The client required an application that can remind the customers about their due amount to be paid and can make the process easier. The idea was to ease the entire process so that the internet is not deactivated when any of the customers fail to make the payments on time.
Key Challenges:
- We had to integrate the APIs for sending SMS and email to customers regarding the bill payment and due dates
- The application had to be linked to the CRM database of the customers
The Development Logics Approach:
- We developed an application linked with the CRM database of the customers and the app extracts the data from the CRM, using APIs and every month notify the customers about the due date and due amount via an SMS and an email
- The Application was built on a framework called Laravel, a PHP framework. It is a new technology, that allows building application to save both time and money
- We also created documentation for this reminder application
- Training was provided to client’s team to use the application
Technology Used:
- PHP , HTML ,CSS
- Pencil Application
Key Results & Impact:
The project was successfully completed and now the application turned out to be a perfect solution for easing the payment collection process, The application extracts the data from the CRM database, and by using APIs every month it notifies the customers about the due date and due amount via an SMS and an email.
Closing Thoughts:
This project was completed successfully as the Application development saved a lot of effort of Vayudoot to remind the customers about their due date and amount every month.